jl9999 Privacy Policy

This Privacy Policy describes how jl9999 ("jl9999", "we", "us", or "our") — the operator of the online casino platform accessible at jl9999.club — collects, uses, discloses, and protects the personal information of players and visitors ("you" or "your") in the Philippines and, where applicable, elsewhere.

jl9999 is a PAGCOR-regulated platform. As such, we operate under obligations imposed by the Philippine Amusement and Gaming Corporation, the Anti-Money Laundering Act (AMLA), and Republic Act No. 10173 — the Data Privacy Act of 2012 — administered by the National Privacy Commission of the Philippines. This Privacy Policy has been drafted to reflect those obligations and to explain your rights clearly.

By creating a jl9999 account, using the Platform, or otherwise providing us with your personal data, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our data practices as described here, please do not create an account or use jl9999 services.

For the purposes of the Philippine Data Privacy Act and applicable data protection legislation, jl9999 acts as the Personal Information Controller (PIC) in respect of all personal data collected through the jl9999.club Platform.

jl9999 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data privacy laws. The DPO may be contacted at the address set out in Section 16 of this Policy.

Where jl9999 engages third-party service providers to process personal data on its behalf — such as payment processors, KYC verification providers, and game software suppliers — those parties act as Personal Information Processors (PIP) under written agreements that require them to process data only as directed by jl9999 and in accordance with applicable data protection law.

jl9999 collects the following categories of personal data, depending on the nature of your interaction with the Platform:

• Full legal name, date of birth, and gender
• Residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, Makati)
• Email address and mobile phone number
• Username and encrypted password
• Preferred language and communication preferences

• Government-issued Philippine identification document number and type (e.g., UMID, PhilSys national ID, passport, driver's licence)
• Photograph of the identification document
• Selfie photograph submitted for liveness verification
• Proof of address documentation where required

• GCash account reference, PayMaya account reference, or bank account details used for deposits and withdrawals
• Transaction history — deposits, withdrawals, amounts, dates, and reference numbers
• PHP wallet balance records
• Source of funds declarations where required under AMLA obligations

• Game sessions — titles played, wagers placed, outcomes, timestamps
• Bonus usage records and wagering requirement progress
• Responsible gaming settings — deposit limits, session timers, cooling-off periods, self-exclusion status

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser information
• Session data including login times and duration
• Cookies and similar tracking technologies (see Section 8)

• Records of customer support interactions via live chat or email
• Complaint and dispute correspondence
• Marketing preference records and opt-in/opt-out history

jl9999 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or update your account settings
• Automatically — through cookies, session tracking, and server logs when you browse or use the jl9999 Platform
• From third parties — from KYC verification service providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank, cryptocurrency networks), fraud prevention services, and PAGCOR as required for regulatory compliance

jl9999 does not collect personal data from public social media profiles, public directories, or any other unsolicited sources except where required for AML/fraud investigation purposes with appropriate legal basis.

Under the Philippine Data Privacy Act, jl9999 processes personal data on one or more of the following lawful bases:

jl9999 uses the personal data we collect for the following purposes:

• Account Management: Creating, maintaining, and securing your jl9999 Player Account, including authentication, password recovery, and session management
• Service Delivery: Enabling you to access and play casino games, process deposits and withdrawals in PHP, and use all features of the jl9999 Platform
• Regulatory Compliance: Fulfilling PAGCOR licensing obligations, KYC requirements, AMLA transaction monitoring, and other applicable Philippine legal requirements
• Fraud and Security: Detecting, preventing, and investigating fraud, money laundering, unauthorised account access, multi-account abuse, and other prohibited conduct described in the Terms & Conditions
• Responsible Gaming: Administering deposit limits, self-exclusion, cooling-off periods, and other responsible gaming tools; monitoring gaming patterns where required for player protection under PAGCOR rules
• Customer Support: Responding to your queries, resolving disputes, and managing complaints through the jl9999 support team
• Marketing (Consent-Based): Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications
• Platform Improvement: Analysing aggregated usage data to improve game performance, payment flows, and the overall jl9999 user experience

jl9999 does not use personal data for automated decision-making that produces significant legal or similarly significant effects without human review, except where required by PAGCOR regulatory obligations or fraud prevention systems subject to human oversight.

jl9999 does not sell, rent, or trade your personal data. We share personal data only in the following circumstances:

jl9999 engages trusted third-party service providers who process personal data on our behalf under written Data Processing Agreements, including: payment processors (GCash, PayMaya, Philippine banks, cryptocurrency payment networks), KYC and identity verification services, game software providers, IT infrastructure and hosting providers, and fraud detection services.

jl9999 is required to share personal data with PAGCOR as part of its licensing obligations. We may also be legally required to disclose personal data to the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or Philippine law enforcement agencies pursuant to a valid legal order or to comply with applicable Philippine law.

In the event of a merger, acquisition, restructuring, or sale of jl9999 or its assets, personal data held by jl9999 may be transferred to the acquiring entity, subject to the acquiring entity agreeing to honour this Privacy Policy or a substantially equivalent policy.

The jl9999 Platform uses cookies and similar technologies to deliver a functional and personalised experience. The following categories of cookies may be used:

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may affect Platform functionality. jl9999 does not use third-party advertising network cookies or cross-site tracking cookies.

jl9999 retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy and to comply with applicable legal and regulatory obligations. Specific retention periods include:

• Account and identity data: Retained for the duration of your account plus a minimum of 5 years following account closure, in accordance with PAGCOR record-keeping requirements and AMLA obligations
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction, as required by AMLA and PAGCOR regulations
• KYC documentation: Retained for the account lifetime plus 5 years post-closure
• Customer support records: Retained for 3 years from the date of resolution unless a longer period is required by regulation
• Marketing preference records: Retained for the duration of your account to document consent and opt-out history
• Technical log data: Retained for 12 months for security monitoring purposes

When personal data is no longer required for its original purpose and no legal retention obligation applies, jl9999 will securely delete or anonymise it.

jl9999 implements technical and organisational security measures proportionate to the risk level of the data processed. These measures include:

• Encryption in transit: All data transmitted between your device and jl9999 servers is protected by TLS 1.2 or higher (SSL encryption)
• Encryption at rest: Sensitive personal data and financial records stored on jl9999 servers are encrypted at the database level
• Access controls: Personal data access is restricted to jl9999 employees and contractors with a legitimate need, subject to role-based access controls and formal authorisation
• Password security: Account passwords are stored using industry-standard cryptographic hashing — jl9999 cannot retrieve your plaintext password
• Fraud monitoring: Automated systems monitor for suspicious account activity, unusual transaction patterns, and potential account compromise
• Vendor due diligence: Third-party service providers with access to personal data are assessed for data security standards before engagement
• Breach response: jl9999 maintains an incident response procedure and will notify affected players and the National Privacy Commission within the timeframes required by the Data Privacy Act in the event of a reportable personal data breach

While jl9999 takes these measures seriously, no internet-based platform can guarantee absolute security. Players are also responsible for maintaining the security of their own Account credentials as described in the Terms & Conditions.

Under the Philippine Data Privacy Act, you have the following rights in respect of the personal data jl9999 holds about you:

The jl9999 Platform is strictly restricted to individuals aged 21 years and above, as required by PAGCOR for casino-style gambling in the Philippines. jl9999 does not knowingly collect personal data from any person under 21 years of age.

If you believe a person under 21 has created a jl9999 account, please contact support immediately at [email protected] (plain text only).

Some of jl9999's third-party service providers — including game software suppliers and infrastructure providers — may be located outside the Philippines. Where personal data is transferred to recipients in other jurisdictions, jl9999 ensures such transfers are protected by appropriate safeguards including:

• Contractual clauses requiring the recipient to maintain data protection standards at least equivalent to those required under Philippine law
• Assessment of the recipient country's data protection framework
• Binding service agreements that restrict the recipient's use of personal data to the specific contracted purpose

jl9999 does not transfer personal data to jurisdictions that have not been assessed as providing adequate data protection unless appropriate contractual safeguards are in place.

The jl9999 Platform may contain links to third-party websites or services in specific informational contexts. jl9999 is not responsible for the privacy practices or content of any third-party site. This Privacy Policy applies exclusively to data processed by jl9999 through the jl9999.club Platform and associated services.

Players who access any third-party site via a link from jl9999 should review that site's own privacy policy before providing any personal data.

jl9999 may update this Privacy Policy periodically to reflect changes in our data practices, legal obligations, or PAGCOR regulatory requirements. Material changes — those that affect your rights or significantly change how we process your data — will be communicated to registered players via email or a prominent on-Platform notice at least 14 days before the changes take effect.

Non-material changes (such as typographic corrections or clarifications of existing practices) may be made without advance notice. The "Last Updated" date displayed at the top of this page will always reflect the most recent revision.

Your continued use of the jl9999 Platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the revised Policy, you should cease using the Platform and may request Account closure in accordance with the Terms & Conditions.

For any questions, concerns, or requests relating to this Privacy Policy or jl9999's data practices, please contact the jl9999 Data Protection Officer through the following channel:

jl9999 will acknowledge receipt of your data subject request within 3 business days and provide a substantive response within 30 days. If your request requires additional time due to complexity, jl9999 will inform you within the initial 30-day period and provide a revised timeline.

If you are unsatisfied with jl9999's response to your data privacy request, you have the right to escalate your concern to the National Privacy Commission of the Philippines through official NPC channels.